Welcome to Viswambara Luxury Travels (“we”, “our”, “us”). By booking our services or using our website https://viswambaraluxurytravels.com, you agree to abide by the following Terms and Conditions. Please read them carefully before making a reservation.
All bookings must be made through our website, phone, or authorized partners.
A minimum advance payment may be required to confirm the booking.
Full payment must be completed before or at the time of service unless otherwise agreed upon.
Prices are subject to change based on distance, vehicle type, duration, and special requirements.
Free Cancellation: Cancellations made 24 hours or more before the scheduled time are eligible for a full refund.
Late Cancellation: Cancellations within 24 hours of the pickup time may incur a cancellation fee.
No-Show: If the customer fails to appear at the pickup point without prior notice, no refund will be issued.
The customer is responsible for ensuring all details provided at booking (pickup point, time, contact info) are accurate.
Smoking, alcohol consumption, or illegal substances are not allowed in any of our vehicles.
Any damage caused to the vehicle by the passenger(s) must be compensated by the customer.
The assigned vehicle will match or exceed the category booked (e.g., Luxury Sedan, SUV, Tempo Traveller).
In rare cases of technical issues or unavoidable circumstances, we reserve the right to substitute with a similar or better vehicle.
All chauffeurs are professionally trained and verified.
For long-distance trips, comfort and safety breaks will be scheduled.
The driver reserves the right to deny service if passenger behavior is abusive, threatening, or unlawful.
While we strive for punctuality, we are not liable for delays due to traffic, weather, road conditions, or force majeure events.
We are not responsible for loss or damage to personal belongings left in the vehicle.
Ensure all passengers wear seatbelts where applicable.
Do not overload the vehicle beyond its legal passenger capacity.
Arrive at the pickup location on time to avoid delays or missed appointments.
We collect and use your personal data in accordance with our Privacy Policy. By using our service, you consent to such collection and use.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective once posted on our website. Continued use of our services constitutes acceptance of the updated terms.
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of the courts in Chennai.
If you have any questions about these Terms, please contact us:
Viswambara Luxury Travels
Email: viswambaratravels@gmail.com
Phone: +91 9884619995
Website: https://viswambaraluxurytravels.com
